En Masse Clarifies Retail TERA Pre-order Beta Access

Posted 7 February 2012 by Paul Younger

With the TERA Beta test kicking off shortly, some of you may be wondering about gaining access to the Beta if you pre-ordered from a retailer in the US. En Masse has issues a statement explaing the current situation.

We’ve learned that many of you who have purchased a pre-order copy of TERA from a brick-and-mortar retailer are having difficulty getting pre-order game codes that you can use to play in the firstTERA closed beta test.

It’s our understanding from working with our physical distribution partner that these codes were only recently conveyed to retailers, and so the codes haven’t yet been distributed to stores to provide to gamers like you. Yeah, well, that really sucks on all levels. We are definitely sorry about this issue, and we are going to fix it.

At this point, we’re communicating directly with the retailers to see whether there’s anything we can do to speed the process of getting these codes distributed, and we will keep you informed as soon as we hear any updates. We will also update you regarding the pre-order availability of our physical collector’s edition and which retailers you will be able to pre-order from.